Last updated: [DD Month YYYY]
Who we are
Waymark Assurance is a trading name of Thomas Diment, a sole trader based in England ("we", "us"). We are the controller of the personal data described in this notice. Business address: 3 St John Street, Wigan, WN5 0DT.
If you have any questions about this notice or your personal data, email hello@waymarkassurance.co.uk.
What we collect and why
| When | What we collect | Why we use it | Lawful basis |
|---|---|---|---|
| You buy a pack | Name, email address, company name, billing country, order details. Payment card details are handled by our payment provider and never seen by us. | To deliver your purchase, send receipts and provide support. | Contract |
| You buy a pack | Order and payment records | To keep accounting and tax records. | Legal obligation |
| You contact us | Name, email address and anything you tell us | To reply and help you. | Legitimate interests |
We do not use advertising or tracking cookies on this website.
Who we share it with
We share personal data only with service providers who help us run the business, under contracts that require them to protect it:
- Payhip, which runs our checkout, processes payments and handles VAT, and its payment processors
- Microsoft, which provides our email (Microsoft 365)
- Netlify, which hosts this website
Some of these providers may store data outside the UK. Where they do, we make sure appropriate safeguards are in place, as UK data protection law requires.
How long we keep it
- Order and accounting records: 6 years from the end of the financial year, for tax purposes
- Emails and enquiries: 2 years after our last contact
Your rights
You have the right to ask for a copy of your personal data, and to ask us to correct it, delete it, restrict or object to our use of it, or transfer it. Where we rely on your consent, you can withdraw it at any time. To use any of these rights, email us. We will normally respond within one month.
If you are unhappy with how we have handled your personal data, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Changes to this notice
We will update this notice if we change how we use personal data, and show the date of the latest version at the top.